5 Star Hotel! Christian and his front desk crew made us feel like royalty. We told them it was our anniversary and they surprised us with a cake the next day! Hotel is beautiful and the room had cold air conditioning, a fridge, a bathtub and overlooking the pool and the ocean. It's also next door to a shopping center where we bought snacks for the room. We live in the City, and this hotel is our favorite vacation spot now! Breakfast and dinner buffets are delicious, snacks the service is fantastic. They even have a fresh fruit smoothie bar!
This its good. Clean, and great location to get in your cruise. City I will not recommend waking and specially at night. The restaurant service staff is so friendly and attentive. I
Javier's customer service at check-in was fantastic. What a nice warm welcome to Colon. The room is huge and clean and our balcony overlooking the pool and sea is almost as big. Very friendly and helpful staff.
The hotel is very safe and secure. The bar closed earlier than the website said. But, there are couple restaurants that serve beer until 10 or so. There is also a supermarket, pharmacy and other shops in the plaza. The rooms are outdated, but it’s a port city in Central America—so that was expected. The beds are comfortable and the AC is cold. Overall a 4 star experience, would definitely stay here again.